Turn around times may vary please check here for up to despatch times. *Current despatch time is 10-12 working days*
UK Delivery is sent via Royal Mail 2nd Class which can take up to 3 working days.
Overseas shipping is normally around 5working days however can take up to 28 days due to customs which cannot be controlled or avoided. Please allow 28 days before contacting if you feel your parcel is missing.
We are not responsible for lost parcels, The correct procedure will be actioned with the post office for lost parcels and can take up to 30 days for a resolution. Please ensure all addresses are correct and clear. We do note a return address on the parcel, if this is returned to us for any reason we will not be able to cover the cost to re send this will be covered by yourself. If the parcel has been returned due to not being picked up from your local post office missed delivery office within the set time frame we will not be responsible for the cost to re send, this will be covered by yourself.